Insurers across the globe are failing to keep up with the digital insurance demands of younger users, with overall positive customer experience interactions dropping below 30%, according to a new global report. Capgemini’s World Insurance Report 2015 (WIR) found positive customer experience ratings dropped by 3.7% in 2014, with most of that drop stemming from […]
Steadfast Group to launch retail product offerings through Steadfast Direct in 2015 Steadfast Group Limited recently announced that it is launching a new line of retail insurance products for its brokers – Steadfast Direct. Steadfast Direct will provide Steadfast Network Brokers with competitively priced insurance products to sell to their clients that would normally be sold […]
