Insurers across the globe are failing to keep up with the digital insurance demands of younger users, with overall positive customer experience interactions dropping below 30%, according to a new global report. Capgemini’s World Insurance Report 2015 (WIR) found positive customer experience ratings dropped by 3.7% in 2014, with most of that drop stemming from […]
Steadfast Group to launch retail product offerings through Steadfast Direct in 2015 Steadfast Group Limited recently announced that it is launching a new line of retail insurance products for its brokers – Steadfast Direct. Steadfast Direct will provide Steadfast Network Brokers with competitively priced insurance products to sell to their clients that would normally be sold […]
What is the NIBA Insurance Brokers Code of Practice ? The Code is an agreement between NIBA (National Insurance Brokers Association) and members (Statewide) which sets out the minimum service standards that clients can expect from Insurance Brokers. It also outlines how complaints and disputes regarding potential breaches of the Code can be resolved. An updated […]
Steadfast is Australia’s Largest Insurance Broker Cluster Group Steadfast Group Limited is an ASX 200 listed company comprising of more than 250 Australian-owned, autonomous insurance brokerages – which operate from 300 plus offices around Australia. Established in 1996, Steadfast is Australia’s largest insurance broker cluster group, generating in excess of $6 billion in annual premium turnover. […]
From the Vault – April 2011 Statewide Insurance is pleased to announce the recent acquisition of Churchill Insurance Brokers Pty Ltd (AFS license no. 239544). Churchill was established in March 1999 to provide Western Australian Businesses with an Insurance Brokerage that was independent, experienced and service oriented with access to national and international markets. The Company’s business […]
